In Business Since 1976
(281) 486-1660
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24 Hour Emergency Repair
AMEX, DISCOVER, MASTER CARD, VISA
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* Shingles
* Wood Shingles
* Chimney & Skylight Repair
* Built-Up Roofs
* Single Ply
* Tar & Gravel
* Metal Roofs
* Tile Roofs
* Bad Lumber Replaced
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*24 Hour Emergency Repair
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Posted by Pasadenaresident on 6/29/2009
Horrible to deal with! very poor customer service, They have a good product however their billing is awful! They are rude and don;t care about customers. Filed complaint with Texas Attorney General due to their poor billing and strong arm collection techniques!
Posted by Houstonresident on 4/12/2009
I had a contract with this company to fix my roof leak Decm 2006. The contract coast was 1055$ and included one year warranty. The leak was never fixed and I continue to have the same leak from the same spot for more than a year after multiple fixes. In September 2008 the best roofer they had the master fixer as they call him found the source for the bedroom leak and he showed it to me in an area they never even got close to it before. He, himself told me that if they sent him from the beginning I wouldn�t suffer and go though the pain that I went through. Luckily, I did not have leak since then. Now this company has the courage to ask for extra charges other than the initial charges (1055$), they are asking for 350$ extra because the roof was finally fixed after the warranty period is over. After suffering for a year and half of continuous roof leak and financial losses in the renovation I had for the wall (around 4000$) which got destroyed by the leak, they have the guts to ask for more money. I filed a complaint to Texas attorney general and I will tell everybody about them in all consumer reviews.
Posted by tgriffin02 on 12/3/2008
They offer free estimate but when asked about coming out to give estimate after knowing that our insurance company has given money for repair only at this time. I was told 2-3 months before I would receive a call to schedule.
Posted by kg001 on 11/3/2008
Brinkmann Roofing was responsive, quick and offer a killer warranty. I got a 30 year roof with at 10 year warranty for leakage. Most companies want to offer 2 years max. The price was right they will work with you. They may be a tad higher than some but quality of work is awesome. Be paitient while calling the work # because you have to remember millions of people calling everyday. ASK FOR KEITH OVERBY to give your estimate he is AWESOME!!!
Posted by 108days on 10/30/2008
My roof was damaged during Ike. I never got a response when I called Brinkmann Roofing. Several weeks later (after no other roofer showed up, either), Brinkmann called. It seems their office building lost power for two weeks after the hurricane and they had thousands of calls backlogged. My estimate turned out to be more than the insurance company allowed. The salesman from Brinkmann worked directly with my insurance company to get the roof paid for, it seems the insurance adjuster's calculations were incorrect. My roof was replaced within days, an inspector from Brinkmann also came by. He mentioned that Brinkmann Roofing had staff deployed from their other locations across the country to respond to the need for roofs caused by Ike. I have to say, Brinkmann Roofing took care of business, did a great job and was a great help to us...I'm not having such good luck with other contractors for the other damage to my home. It's been nothing but headaches and hassles, I'm grateful for the help from Brinkmann Roofing and they have shown themselves to be among the community-minded hero's responding to the Ike damage.
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